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Axelle TOLLEREP

Longueil-Sainte-Marie

En résumé

I am a well organised, inspired, trustworthy and self-motivated individual, with a professional background in Production and Research and development. Having insatiable energy to produce results and being able to quickly build outstanding team relationship.

I am looking for a position as distribution, logistical or supply chain management to help me reach my objective, which is to continually improve my skills base and to develop my knowledge. I do believe that my skills, objectives and achievements would be an ideal match with your needs and would meet your expectations.

Mes compétences :
Statistiques
Informatique
Analyse sensorielle
Recherche
Oenologie
R&D
Agroalimentaire
Dégustation Rhum AOC
Microsoft office
Gestion de projet
Gestion de la production
Amélioration continue
Bonne pratique fabrication

Entreprises

  • FM Logistic - Chef d'équipe conditionnement

    Longueil-Sainte-Marie 2016 - 2018

  • American Express - Account Representative

    RUEIL MALMAISON 2015 - 2015 Expérience linguistique
    Preston - United Kingdom
    • Manage customer interface, inbound/outbound telephone calls and emails
    • Obtain and track payment commitments
    • Direct/manage customer requests/instructions, copy invoices, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact), payment or credit allocations, refund eligibility
    • Engage and/or coordinate with other Client functions including: Service Management, Billing Operations, Customer Care, Service Delivery, etc. (calls, emails, conference calls)
    • Account reconciliations and investigations
    • Account management
    • Translating customer correspondence – using supported languages only
    • Project Management
    • Timely escalation management (internal & external)

  • Technical Center of sugar cane and sugar - R&D Manager - Technological advisor

    2013 - 2014 Lamentin - Martinique
    -Monitoring of the distillery :
    . Technical supervision
    . Management of the implementation and schedules
    . Physicochemical analysis
    . Receipt of products

    - Monitoring of Applied Research:
    . Studies of Processes optimization
    . Studies of quality improvement of sugar refinery products and agricultural rum
    . Part of the quality system recognition team evaluated by the French COmmittee of Accreditation (COFRAC)
    . Physicochemical analysis
    . Inventory - Stock Management
    . Selection of sensory analysis method compatible with products, jury and objectives

  • GBH - R&D, Quality and Production Manager

    LE LAMENTIN CEDEX 2 (Martinique) 2012 - 2012 Heritiers Clément - Lamentin - Martinique
    Industrial Internship
    - Monotoring of the new products development,
    - Define the necessary areas for the improvement of Clement and Elot ranges
    - Quality controls for Clement range
    - Production optimisation and continuous improvement
    - Sensory analysis

  • Universitat politecnica de valencia - R&D Manager

    2011 - 2011 Valence- Espagne
    Research Internship
    - Monitoring of researches related to sensory red wine improvement: The effect of irrigation on the composition of the red grape varieties Cabernet Sauvignon from Valencia
    - Physicochemical analysis, chromatographic and statistics
    - Scientific article

  • Groupe BRED - Office Worker

    Paris 2009 - 2009 Help desk and customer services

  • GBH - Packaging Manager

    LE LAMENTIN CEDEX 2 (Martinique) 2009 - 2009 Heritiers Clément - Girard - Lamentin - Martinique
    Worker Internship
    - In charge of the Chocolate packaging
    - Define the necessary areas for security and production qualit

Formations

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