Les Ulis2009 - maintenantAccount manager of a portfolio of French retailers accounts
- Acted as a liaison between solutions support, sales, production and retailers.
- In charge of Order chasing and Supply chain management - Key interface for managing all order fulfillment related activities.
- Supported territory sales managers based in France in account coverage.
- Coordinated customers’ service needs and complaints with other departments, ensuring customer service and resolution. - Built client relationship.
- Analysed sales performance (sales, volume, margin). Proposed changes in products and services to improve the process, resulting in cost reductions and increased sales.
- Management of physical and financial claims. Worked along with the Credit and Collection team.
- Follow up and analysis of marketing budgets conceded to the clients.
- Calculation and payment of quarterly rebates.
Barcelona On Line
- Web Marketing Assistant
2008 - maintenant- Developed web marketing campaigns with SEM-SEO techniques.
- Updated and promoted the website. Created new contents.
- Optimized and improved the website’s positioning on search engines.
- Generated targeted online traffic.
- Conducted benchmarking and market studies.
- Succesfully prospected new clients.
- Monitored the website’s translation project into various languages.
Archivo Cero Traducciones
- Translator and Project manager assistant
2006 - maintenant- Technical translation: Eng to Fr, Sp to Fr, Fr to Sp
- Software localization.
- Proofreading and editing.
- Developed internal communications.
- Successfully looked for new clients and associates, and partnerships.
