Clemence REITHLER - BILY

En résumé

Entreprises

• Dalloyau - Chargée de Mission Commerciale

  Paris 2012 - maintenant Pôle Développement Dalloyau.
  
  - Responsable des événements privés : mariage, anniversaire, dîner privé à domicile, bar & bat mitsva, ...
  
  - Responsable de la Maison de Sylvie au Domaine de Chantilly. www.dalloyaureceptions.fr
  
  
  - Développer le secteur de la Sous-Traitance pour: les hôtels, les restaurants,les entreprises ainsi que les espaces Événementiels.
  
  Créations de produits sur-mesure
  
  

• Hotel Claridge's, Maybourne Group, London - Assistant Events Operations Manager

  2011 - 2012 -Assisting the Operations Manager with the running and upkeep of the department, in such a way that the company standards are achieved.
  
  - Managing operationally the portfolio of events to Claridge's exceptional standards (corporate meetings, international seminars, private social events, fashion show, film premier parties, high profils and Royal gatherings).
  
  -Supervising and managing a team of 35 casuals staff, along with communication with other deparments i.e. Banqueting sales, Kitchen, Housekeeping

• Hotel claridge's, Maybourne Group, London - Events Supervisor

  2011 - 2011 - To assist the Events Operations Manager and the Assistant Events Operations Manager Team in managing and supervising the Department.
  
  - To ensure all the rooms are set up in accordance with Claridge's Standrards.
  
  - Be responsable of small events (breakfast, lunch, dinner, meetings and cocktails parties)
  
  - To monitor the tidness and organization of all Back of House storage areas.
  
  - To assist the Manager and/or Assistant Manager in Back of House or Front of House during an important event.

• Hotel Verta, Von Essen Group, London - Guest Relations

  2010 - 2011 - Elaboartion of the Sevice Operating Standards for the opening.
  
  - Front Office Department's team training in luxury attitude (words, attitude and gestures)
  
  - Managing the preparation of all services for arriving Guests and VIP's.
  Responsable of all High profile Guests and ensuring all front office team member on duty was informed.
  
  - Creation of all VIP's amenities

• Luxury Attitude, Paris - Junior Consultant

  2009 - 2010 1 year Internship as Junior Consultant alongside the Company Director.
  My main missions were to create "Service Design" for our customers such as an International Bank or a Palace on the French Riviera.
  I also had the opportunity to create a Facebook community in order to developp the "Luxe Culture" of our customers.
  Finally, I am ending this experience by creating a seminar on "How to welcome a chinese customer in french luxury brands"

Formations

• Institut Paul Bocuse

  Ecully 2006 - 2009

Réseau

• Alexandre Marie BOUVIER

• Alice DOOSE

• Aurélie NAVET

• Bruno BOLMONT

• Charlotte RAVET

• Clara CHALLIER

• Erik PEREY

• Julie MARTINEZ

• Stéphane FACCHIN

• Yann BRYS