Figuiere JEAN-CHRISTOPHE

En résumé

Entreprises

• RBC Investor & Treasury Services - Director, North American Custody Systems & Global Online applications

  2016 - maintenant

• RBC Investor & Treasury Services (Royal Bank of Canada) - Senior Manager IT Service Delivery Canada

  2011 - 2016 Responsible of IT Service Operation for the IT organization of RBC I&TS North America:
  
  > Production deployment of new IT applications, releases, patches,
  > 1st and 2nd line IT production support including client facing first line support
  > 4 000 tickets per month
  > Incident and problem management
  > Involve supporting approximately 6000 global internal end users
  
  Review, approve and deployed all new IT production changes.
  
  Average of 155 IT changes in production per month
  
  Definition and integration of new IT services and IT solutions in partnership with the wider CIO teams and Business teams
  
  Ensure that all processes are aligned with other RBC IS main locations (North America, Europe, Asia/Pac)
  
  New technologies/tools integration related to the IT transition cycle.
  
  Create, adjust SLAs related to IT services delivered to Business

• BGFI Holding Corporation SA - Group Chief Information Officer

  2010 - 2011 Responsible for IT activities in services business covering 10 countries: Gabon, Congo, Cameroun, Benin, Equatorial Guinea, France, RDC, Madagascar, Ivory Coast, Sao Tome & Principe
  
  Led multicultural, global teams in pursuit of company transformations
  
  In charge of the design of the new IT Group strategy (Matrix organization)
  
  Developed and delivered the IT strategy plan for the new IT organization aligned with Business strategy and financial constraints (8 months of analysis and assessment):
  
  --> Including business plan, roadmap, SWOP analysis, optional scenarios, cost saving objectives
  --> Allowing a better management of the IT employees skill-sets
  --> Allowing an annual decrease of the IT Budget of 1 400K$
  
  Responsible of the IT Deployment/organization/recruitments for new subsidiaries (5 new locations in 2010/2011, DRC, Benin, Cameroun, Ivory Coast, Sao Tome & Principe)
  
  Managed IT Production support and IT operations for all business lines (1 630 users/11 000 clients)
  
  Promoted new versions of the core banking application (3 new major releases between 2010 and 2011)
  
  Vendor management (Local and international providers such Oracle, Bull, HP, SAP, Sonema)
  
  I negotiated through a call of tender a new global contract for all satellites data communications (VSAT System). It decreased the annual VSAT communication charges by 21%
  
  Management of DR sites/DR infrastructure
  
  Technical environments supported by my teams: Unix/Apache/Tomcat/Java/Oracle/SQL Server/Firewalls & routers CISCO/ VSAT satellite technology/Fiber channel/SAN/NAS/Virtual servers/FSO (Laser Wireless communication technology)/VMware/VoIP

• RBC Investor 1 Treasury Services (Royal Bank Of Canada) - Head of IT & Senior IT manager for BEL, ITL, NTH, SWZ, SNG, HGK

  2008 - 2009 Head of IT France (member of the French COMEX) and IT Senior Manager for Italy, Switzerland, Netherlands, Belgium, Hong-Kong and Singapore
  
  Provided leadership and coordination of the IT professionals in 7 countries including:
  
  --> Applications development,
  --> Applications integration,
  --> Production support,
  --> Budget management,
  --> DR plans,
  --> BCP plans
  --> Teams management:6 local heads of IT and two direct reports in France for a total of 33 internal team members (number of contractors were depending on projects and changes to manage)
  
  Responsible for IT strategic planning across 7 subsidiaries and branches
  
  Led IT contribution to business acquisition strategy in the branches and subsidiaries through active involvement in acquisition due diligence, planning and execution
  
  Developed staff for current and future needs including back-ups for 7 Subsidiaries & Branches positions
  
  Technologies supported by my teams: Unix/Linux/Windows Server/ Apache/ Tomcat/Oracle/SQL Server/SAN/NAS/Server/VMware/Java/ SQL/CFT/XFB gateway/FTP/VoIP

• NATIXIS EPARGNE FINANCIERE - Directeur de l'Organisation et des Systèmes d'Informations

  Paris 1999 - 2007 Pilotage, conception et mise en œuvre du système d’information de la société (architecture, organisation des équipes, choix des plates-formes techniques, urbanisation applicative, intégration au sein des SI tiers)
  
  Mise en place de l’ensemble des plates-formes d’échanges (flux swift et propriétaires) avec teneurs de comptes retail et institutionnels, administrateurs de fonds, sociétés d’Asset Management partenaires
  
  Mise en œuvre des nouvelles offres de services à destination des réseaux distributeurs (Banques de détail), des outils de pilotage et de datamining, de l’intranet, des référentiels (Produits/Tiers/Contrats), de l’usine de calcul des commissions, du SI Financier, des outils front et middle office
  
  Directeur du projet Bourse «Esprit Ecureuil» – Prix de l’innovation financière 2005
  
  Mise en place du système de production documentaire (réglementaire et commercial)
  
  Mise en place et suivi des instances d’organisation et de pilotage des systèmes d’information
  
  Pilotage de projets jusqu’à 8 000 j/h et suivi budgétaire (10 millions d’Euros)

• NATEXIS - SLIB - Responsable d'Applications

  1998 - 1999 Responsable des applications de Règlement Livraison et de comptabilité titres à destination des clients Sociétés de bourse

• NATEXIS - INTEREPARGNE - Responsable études et développement

  1991 - 1998 Chef du projet de mise en place du logiciel de comptabilité OPCVM "OPHYR"
  
  Chef du projet de reporting Allocation d’actif et Attribution de performance APOLLO
  
  Chef du projet de mise en place d'une application de gestion des plans d'options
  
  Conception et analyse d'une application de facturation
  
  Encadrement de 6 à 12 collaborateurs (équipes internes et prestataires extérieurs)

• CIC - Lyonnaise de Banques - Analyste

  1989 - 1991 Responsable du chantier connexion lors de la migration de l’application gestion des titres sur le site central du CIC
  
  Réalisation d’applications liées au domaine du crédit à la consommation et du crédit immobilier

Formations

• ESCP Europe

  Paris 2004 - 2006 Enterprise Strategy Management
  
  « Enterprise Strategy Management » - - Management général des entreprises
  
  Diagnostiquer, élaborer et deployer une stratégie appropriée pour l'entreprise
  
  - Finance
  
  Analyse financière et performance
  Choix d'investissement
  Gestion prévisionnelle et financement
  Politique financière
  Évaluation d'entreprises et montages financiers
  
  Jacky BOUDEVILLE & Christophe THIBIERGE as Strategy & Management/F

• CPI LYON (Lyon)

  Lyon 1988 - 1989 IT Projects Management
  
  Informatique

• IGS De LYON

  Lyon 1986 - 1986 IT Technical architecture and development
  
  Informatique

• Lycée Saint Just

  Lyon 1978 - 1985

Réseau

• Alexandra BARRAL

• Anne GUILLOU

• Catherine CAMARA

• Jérôme LAFARGUE

• Michael COHEN-BACRI

• Noël SAYARATH

• Olema CAMINHANTE

• Parina HASSANALY

• Stephane LIMONI RECRUTEUR

• Yann SIGNORET