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Hesperine CHRISTIAN

FONTCLAIREAU

En résumé

« Une vie sans fête est une longue route sans hôtellerie » selon Démocrite.

Descendant de Bretons et Espagnols émigrés pour transformer le monde, Christian s'est initié tout jeune aux échanges inter-culturels. A participé à l'implantation des chaînes hôtelières en mettant au point méthodes d'exploitation, de développement commercial et de direction d'équipe. Praticien de la conduite du changement et du management de transition (en ensemble d'hôtellerie, centre d'affaires, domaine de loisirs, station thermale, navire de croisière, office de tourisme).

Mes compétences :
Management d'équipes pluridisciplinaires
Animation de formations
Gestion Hôtellerie/ Restauration
Marketing communication événementiel gestion
MISSIONS DE CONSEIL EN ENTREPRISE
Luxe
Hôtellerie
Restauration
tourisme
gastronomie
Microsoft Office

Entreprises

  • Maison de la France - Promotion & Mice Officer

    2008 - maintenant Sales communication and support for French regions. Supervision of meetings, workshops, exhibition stands. Counseling of Swiss travel agents and tour operators. Internship for the French-German Master degree.
  • Compagnie des Iles du Ponant - Cruise ship Hotel Manager

    2007 - 2007 Senior Officer of the luxury yacht MS Le Levant for Adriatic and Black Seas cruises. Management and reporting of the hotel department : 35 crew members in 4* and 5* cabins, 2 restaurants, lounge and deck bars, leisure and lecture rooms (housekeeping, food and beverage, galley, procurement, purser and cruise staff) for 90 cruisers mostly from the U.S.A.
  • Compagnie Thermale de Plombières - General Manager

    2006 - 2006 Marketing and shake-up Management of a spa resort : Thermal Baths 600 places, Wellness 140 places, 4 Hotels, 2 Restaurants, Convention Centre 500 m². Supervision of the Department Managers. Turnover increased from 3 to 5 M€. Opening of a new restaurant. Acquisition of a 30 rooms hotel.
  • Chaîne Thermale du Soleil - Hospitality Manager

    2004 - 2005 In charge of hotel operations for a thermal site (26 000 hydrotherapeutic cures per year) : 2 resorts with full-service hotels or residence, restaurants, meeting rooms. Member of the Board of Directors. Revival of the hotel department (80 % yearly occupancy : 3rd progress inside the 20 sites group). Launch of an entertainment program for cure guests. Implementation of a 200 m² Convention Centre.
  • Akena Hotels Promogest - Franchise Manager

    2003 - 2003 Development of a hotel franchise with 0, 1 and 2* brands. Support of 20 hotel owners and investors from Belgium to Provence. Supervision of 2 openings and 1 shake-up.
  • Hospes Team - Consultant in Hotel Management and Service

    1994 - 2003 2000 – 2003 Sales Trainer for vendors
    - Training for guest relationship and sales in hotel groups : Lucien Barrière, Alliance Hospitality, Marmotte, Baumann Kammerzell, V.V.F., France Quick, Eliance, Richemont Ville de Paris, Akena. Subcontractor for Dardelin Conseils, Francilienne de Formation.
    - Reception or restaurant training (Skanes Palace Tunisia 4* 232 rooms, Bio Azur Resort Tunisia 3 to 5* 850 rooms, La Plantation Ste Marthe FWI 4* 120 rooms, Pierre et Vacances FWI 514 rooms).

    1997 – 1999 Association Co-ordinator
    - promote a common brand for 15 independent charm hotels "Synergies Paris Village",
    - manage members or collective sales team targeting corporate, events, tourist and group business,
    - organize and conduct monthly meetings of property operators.

    1994 – 1997 Hospitality Instructor
    Class training in hotel management, restaurant control and reception service in hospitality schools.
  • Le Castel Club - Primel Trégastel Brittany - Managing Investor

    1987 - 1994 Opening and direction of a seaside resort in Brittany, member of Chateaux Hotels Independants : 27 rooms, 2 restaurants, banqueting hall, bar, swimming-pool, tennis courts. Organization of guest entertainment program (excursions, leisure activities, evening shows and balls).

    Opening co-ordination of hotels and resorts : Le Meridien Antalya Turkey **** 351 rooms, Comfort Inn Romainville *** 115 rooms, L’Archipel *** La Reunion Island *** 75 rooms
  • Atelier d'Ingénierie et de Gestion - Hotel Consultant

    1986 - 1986 Opening design of hotels and residences for a construction engineering office.
  • Chaîne Arcade Sephi - Wagons-Lits Pullman Group - Hotel Director

    1980 - 1985 Open and manage in Orleans the biggest hotel of the Loire Valley (125 rooms, restaurant with 30 employees). Provide training assistance for openings of new hotels (expansion of the chain from 4 to 40 units).
  • 3ème RPIMa/ French Airborne Seals - Army Officer

    1973 - 1974 Captain's Assistant of the Commanding and Services Squadron (logistics for a Paratroopers Regiment : radio communication, transportation, food and catering, stewardship).

Formations

  • ESM-IAE (Ecole Supérieure De Management - Institut D'Administration Des Entreprises) (Metz)

    Metz 2007 - 2008 Master

    Marketing Gestion Droit Communication dans l'espace franco-allemand
  • Institut Universitaire De Technologie

    Saint Denis 1991 - 1992 DUT Gestion Entreprises et Administrations

    Option Comptabilité Finances
  • ANFIH Unifhort

    Paris 1976 - 1977 Encadrement et gestion d'hôtel restaurant

    Bac +1 gestion hôtelière
  • Centre D'Etudes Et De Promotion Du Tourisme

    Paris Neuilly 1971 - 1972 Service restaurant bar mention très bien

    Bac pro service et commercialisation en alternance à l'Hôtel 4* du Club Méditerranée (Courtyard Marriot Paris 330 chambres)

Réseau

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