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Altice
- Big Data Project Manager
2014 - maintenant
> Supply of B2B statistic studies dealing with geostatistics (population travel) or TV audience and TV watchers' behaviors
> Coordination of business projects from analysis and response to call for tender, to operational implementation of solutions and delivery of the studies to the customers
> Steering of the technical roadmap for progressive constitution of an industrial base, in coordination with the R&D, and in conformity with the CNIL’s regulations
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SFR
- Team Management - Head of new offers' implementation's department
2011 - 2014
Management of the team in charge of SFR's new offers' implementation (25 collaborators, 50 providers, and a 7 M€ budget):
> Launch of the offers SFR: coordination of the various departments to define and operate the end to end implementation of SFR's new offers and the associated customer journey
> Design, realization and test of the configurations of the new offers in the IT systems
> Creation an entity for "support" including quality and audit, tools, testing support, and knowledge management
> Project management for the development of new tariffs and new features for innovative offers
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SFR
- Senior Project Manager - New offers' launch and custumer experience
2008 - 2011
> Design the offers' implementation and the resulting custumer experience (subscription, change of offer, bill restitution, configuration of mobile phones, etc. …)
> Coordination with the others SFR's departements (Marketing, Sales, Custumer care, IT, Web) to handle the trade off between the time to market, the custumer experience, and the project securisation: animation of projects' groups including from 8 to 40 people
> Definition, experiment and deployment of a methodology of launch of offer driven by the quality of customer experience, and constitution of a team of 4 senior project managers to generalize this method to all SFR's offers' launches
> A few examples of major launches: SFR Full Internet offers (to support the launch of the iPhone), SFR's multi pack offer, SFR's "Formules Carrées"
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SFR
- Revenue Manager - Business analysis of B2C offers
2006 - 2008
> Business analysis of SFR's B to C offers : close collaboration with the Marketing teams, bringing expert insights about understanding of customers' behavior, proactiv proposal for offers' improvement
> Realization of past offers' evaluation
> Contribution to the elaboration of the SFR's budget
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SFR
- Project Team Manager - Contractor assistance
2002 - 2006
Contractor assistance for the marketing department in the context of the NSI project : an IT project for global rebuilding of the SFR information system (the biggest IT project in Europe at that time)
> writing of the functionnal requirement for the rating and billing features, and for the offers' management features
> validation of the features' design, design of the strategy for testing, and design of the strategy for the migration of all the existing SFR's offers in the new system
> analysis of the impacts on the offers' configuration process, definition of the new process for configuration and test of future offers, and change management
> Management of a team of 12 persons
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SFR
- Project Manager - Rating, billing, and offers' management features
1999 - 2002
> Project management for development of new functionalities in the field of billing, rating, and offers' management
> Steering of the functional roadmap
> Build and management of a small team of 3 people
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SFR
- Design Engineer - Mobile offers' implementation
1997 - 1999
> Design of SFR's new offer : study, planification, implementation, test, and internal communication
> Contribution to the management of the activity's growth (from 3 to 9 persons in 18 months)
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Aérospatiale
- National Service Conscript - Intertial navigation algorithms
1996 - 1997
> Studies and design of the algorithms of inertial navigation for the missile M51
> Evaluation of SEXTANT's and SAGEM's works
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Groupe PSA
- Internship - Engineer - Suspension system simulation
Rueil Malmaison
1996 - 1996
Internship in the department "Calculations and scientific studies" of PSA : simulation of active suspension system using Matlab Simulink
