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Nicolas SPROTTI

ATLANTA

En résumé

• Ten years of experience in Wholesale and Retail Software industry within multiple departments (Customer Support, Professional Services, Solution Design) and multiple operations (Europe, USA).
• Recognize strengths in customer executive relationship, problem-solving, trouble-shooting, staff management, and budget planning and execution.
• Excellent understanding of the Retail and Wholesale industry: Vendor Relationship, Master Data Management, Shipment & Sales Forecast, Warehouse Buying Optimization, Manufacturing, Distribution, Invoice Reconciliation, Store Operations, DSD, Retail Price Execution.
• Strong ability to mentor, motivate, and supervise team members.

Entreprises

  • Retalix - Product Solution Manager

    2011 - maintenant

  • Aldata Solution - Atlanta GA USA - Director, Solution Design

    2008 - 2011 • Manage and coordinate US Pre-Sales Activities: Requirements gathering, Product demonstrations, Gap and ROI analysis.
    • Staff and mentor the US Solution Design Team.
    • Support the coordination of the Aldata US User Group initiatives.
    • Manage the compilation of Requests For Enhancement (RFE) for Product Investment Board (PIB).
    • Negotiate statements of work with clients and integration partners and created and managed project plans, budgets, staffing models and change requests.
    • Supervise and coordinate multiple projects across North America. Work with retail customers, direct teams of consultants and subject matter experts to implement systems and processes for all aspects of retail operations.
    • Work with sales executives to consult with clients to identify needs, recommend solutions, conduct ROI analysis and scope projects.

  • Aldata Solution - Atlanta GA USA - Manager

    2005 - 2008 • Directed project teams, working directly with retail clients to implement the Aldata solutions suite of products.
    • Negotiated statements of work.
    • Created and maintained project plans, budgets and staffing models.

  • Aldata Solution - Paris - Senior Consultant

    2002 - 2005 • Participated in Consulting and Presales activities around the Aldata G.O.L.D. suite inside multiple European countries.

  • Aldata Solution - Paris - Customer Support

    2001 - 2002 • Executed Customer Helpdesk activities to support the Aldata G.O.L.D. suite

Formations

Réseau

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