-
MÖVENPICK Hotel & Casino GENEVA
- Assistant Director of Sales
2013 - 2013
* In charge of the whole MICE business on a local and international basis (companies, agencies, associations, institutions...)
* Converting leads and ensuring a smooth operation of the MICE program on property in line with Corporate and Area guidelines and brand promise.
* Maximizing all MICE related revenue streams including rooms, banquet, food & beverage, and other revenues by managing and operating the different MICE sales channels in the hotel
* Supporting preparation of annual revenue budget including group business, room revenues, food & beverage revenues, banquets, restaurants and other MICE related revenue streams
* Contribution to sales and pricing strategy in order to balance yield and volume in conjunction
with the responsible Revenue Manager
* Continually reporting on Business on the books and conversion rates on a monthly basis
* Creation of up to date overviews and reports for general management
* Assisting Director of Sales on the Leisure/FIT market ;
* Supporting Director of Sales in leading sales team members (2 pax) and banqueting team
members (4 pax)
* Duty management shifts
-
Radisson Blu Nice
- Sales Manager ‘German, Swiss, Benelux, Scandinavian & Leisure/FIT markets’
2011 - 2013
* In charge of MICE accounts (companies, agencies, associations...), hunting, identification of
high potential prospects, sales calls and blitzes, fairs, workshops (with institutional partners), social events, marketing strategy (newsletters, emailing, publications...), develop and maintain knowledge of market trends, statistics, reporting to Director of Sales
* Managing Leisure/FIT accounts (for individual, groups and cruises bookings), handling
annual contracts, allotments/free sale policy, cancellation procedures, updates of black-out dates with Tour Operators and partners, follow up on monthly/annual room nights volume, specific marketing actions to boost leisure sales, reporting to Revenue Manager
* Duty management shifts
-
Radisson Blu Marseille Vieux Port
- Sales Executive ‘Corporate, Benelux, German & Swiss MICE markets’
Marseille
2010 - 2011
* Managing local corporate key accounts, fixing flat/seasonal/ceiling rates, handling and
negotiating contracts/RFP's, following up on monthly/annual room nights volume, ensuring hotel visibility and ranking on various online booking tools, reporting to Revenue Manager
* In charge of MICE accounts for Benelux, German and Swiss markets, hunting, identification of high potential prospects, sales calls and blitzes, fairs, workshops (with institutional partners), social events, marketing strategy (newsletters, emailing, advertising, articles...), develop and maintain knowledge of market trends, statistics, reporting to Director of Sales
* In charge of Sports market, ensuring smooth relationships with local and international
partners (institutions, sponsors, teams...)
* Duty management shifts
-
DOLCE Hotels & Resorts
- Transient Individual & Corporate Sales Manager
2009 - 2010
* Management of corporate accounts based on annual room revenue targets, contracting and negotiation, submit RFP's from consortia or preferred hotel programs
* Prospecting new corporate accounts, develop loyalty with the existing clients/accounts,
optimize third parties results, regular follow up on production
* Leisure packages actions and promotions through media partners
* Duty Management shifts
-
Dolce La Hulpe Brussels
- Conference Sales Manager
2008 - 2009
* Dealing MICE and leisure groups enquiries, residential & non residential.
* Site inspection, revenue meeting, daily forecast and conversion's follow up
-
Dolce La Hulpe Brussels
- Conference Coordinator
2006 - 2008
* Pre-opening and opening of the property ;
* All capacity events logistic organisation and onsite daily follow up
* Operation meeting / Initial invoicing phase / Guests comments surveys
-
RADISSON SAS EU BRUSSELS HOTEL
- Reception & reservations agent
2006 - 2006
* European Parliament and Commission customers / Loyalty program enrolment ;
* Individual reservations bookings / Night audit shifts
