Siemens IT Services
- Responsable Technique de Compte/Services Delivery Manager
2002 - 2011Service Delivery Management
Service delivery management for External and Internal Customers
Definition and setup of Service Level Agreements with Customers
Project Management for External and Internal Customers
Siemens business Services
- Project Manager
1999 - 2002Project Management on the Siemens IT Services (Siemens Forest for Siemens France) Data Center and End User Computer.
Siemens UK
- Senior Product Specialist/Product Manager
1997 - 1999Senior Product Specialist and Product Manager on the Self Services Banking System (ATM, etc.)
Siemens-Nixdorf
- Ingenieur support produit
1992 - 1997
Nixdorf-Computer
- Ingénieur Support Produit
1989 - 1992
Nixdorf-Computer
- Responsable Service Installation ATM/Banking System