Alain WAKSELMAN

En résumé

Entreprises

• Nokia - Project Delivery & Quality Assurance Manager

  Nozay 2015 - maintenant Provide Quality Assurance support to the most complex & critical projects in order to deliver on time, on budget, and with software quality
  Define/implement new services with our IT delivery center in China, in order to improve the quality with our vendors

• ALCATEL-LUCENT - Senior Manager, Business & IT Transformation

  Paris 2013 - 2015 Define/implement new product master data solution in order to better structure and govern items, make more accurate offers with pricing rules, ...

• Alcatel Lucent - Managed Services Delivery Practice Manager

  Paris 2011 - 2013 Definition of standard services and cost charging solution
  Deployment of standard cost model for managed services
  Management & Training of a business office team in Romania

• Alcatel Lucent - APAC Tech Support Principal Unit Manager

  Paris 2009 - 2011 Management & Training of Business Office teams in China & India in order to manage a new standard cost model
  Analysis of variance and presentation to the management

• Alcatel Lucent - International Project Manager

  Paris 2005 - 2009 Deployment of standard cost model for services in EMEA, NAR, India
  Definition of cost charging solution
  Definition/Implementation of BI solution for services

• Deloitte - Manager CRM / Business Intelligence

  Puteaux 2000 - 2005 - Management of projects for Orange:
  Definition of a blueprint in order to build a new CRM
  Management 3G experimentation program in order to make end to end testing of the IT and collect feedbacks from the users about the new offers, define/monitor KPIs,...
  Management of data learning project (data mining) in order to improve the customer knowledge, test new processes in order to up sell or cross sell.
  - Management of projects for Bouygues Telecom:
  Definition of BI solution in order to improve the profitability of operational marketing campaigns
  
  

• Capgemini - Chef de projet CRM & Business Intelligence

  SURESNES 1995 - 2000 Management of CRM & BI projects for SAS, Michelin, Sanofi Aventis, Renault, Veolia, Bourjois-Chanel, ....

• IBM FRANCE - Adjoint Chef de Produit

  Bois-Colombes 1994 - 1995 Manage the launching of new data archiving solution (magstar)
  Definition of new dashboards in order to analyze the revenue and market coverage

• TOTAL -  Ingénieur de projet

  COURBEVOIE 1992 - 1993 Definition/Implementation of Executive Information System (EIS) for Total Exploration & Production Business Division

Formations

• ESSEC Formation Continue (6 semaines)

  Cergy Pontoise 1993 - 1994 MS Management des systèmes d'information et de décision

• ISEP

  Paris 1990 - 1993 Ingénieur, option systèmes d'information

Réseau

• Baptiste VIEGL

• Emmanuel LAIGNELET

• Forneris LUDIVINE

• Louis BICHARA

• Mariana TUTUNARU WAKSELMAN

• Pierre HERIAUT

• Raphael DUPIN

• Thierry DIBLING

• Yann DAUMAS

• Youssef CHRAIBI