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Audrey GALLOIS

RENNES

En résumé

Please visit my LinkedIn profile: http://www.linkedin.com/pub/audrey-gallois/29/96/19

My passion for technology and languages associated to my natural abilities for project management and communication led me to my current role as information developer and user documentation manager.

My objective is to make user documentation:

- a valuable asset to create a better user experience of a product, a machine or a service
- a valuable asset to enhance the company's image

My experience includes on a Global scale:

- the definition and development of best practices and tools for project execution
- the application of professional content development standards and principles to develop user assistance (hardware and software)
- Change management
- Proven organizational, writing and technical skills for developing structured and DITA XML topic-based documentation
- Translation strategy
- Interaction with cross-functional teams and Subject Matter Expert's (SME's)

Quick learner striving to constantly be up-to-date with new technologies, standards, emerging trends in profession and related events.

Mes compétences :
Information development / Technical writing
Team Lead
Project management
Topic-based writing

Entreprises

  • Coriolis Composites Technologies SAS - Information developer and documentation manager

    2013 - maintenant Coriolis Composites SAS. provides robotic cells and software for fiber placement systems used to make components for the Aeronautics & Aerospace, boat construction and wind turbines industry.

    My duties:
    - manage documentation projects
    - manage translation needs/projects
    - define and implement new practices and tools for better performance on content strategy and writting (usability, reuse of content, clarity, simplicity), project delivery plans, conformity to professional standards and Company's standards.
    - manage the migration from MS Word to XML DITA (modular documentation) + transformation from XML to XSLT
    - Implementation of a Component Content Management System (Alfresco Componize)
    - Technical writing (operator, maintenance documentation)

  • Professional development and evaluation of opportunities for business creation - Information developer and project manager

    2012 - 2013 - Attending Sales, Communication, Business creation trainings, webinars, technical communication conferences and fairs
    - Information and Technology watch on the Technical Communication Industry
    - Member of a working group in charge of drawing up a Code of Good Practice for technical communicators throughout Europe (initiated by TCeurope, the European umbrella organization for technical communication)

  • Sorin Group - Printing and Software Documentation Project Leader - Technical writer

    2008 - 2012 Sorin Group is a global medical device company and a leader in the treatment of cardiovascular diseases. The Company develops, manufactures and markets medical technologies for cardiac surgery and for the treatment of cardiac rhythm disorders.

    Technical documentation leader, responsible and in charge of:
    - technical writing in English of user's manuals, hardware and software online helps
    - process management (define and develop best practices and tools for project execution and management: technical writing, validation rounds, terminology, translations, etc.)
    - project work plan and priorities management and execution
    - resources/budget management
    - communication with internal and external stakeholders worldwide
    - quality management
    - implementation of e-labelling
    - translation/terminology management

  • Language Services Providers - Project Manager

    2003 - 2008

Formations

  • Cherryleaf (Technical Writing Services Company, Ashford, UK) (Londres)

    Londres 2013 - 2013 DITA training course

    Apply DITA and XML concepts and methodology
    Create well-structured, topic-oriented information
    Understand and use DITA maps
    Link and reuse topics and understand the use of conditional text
    Transforming and publishing DITA
    Recognise the need for specialisation in DITA

  • Ecole Centrale De Lille

    Villeneuve D'Ascq 2013 - 2013 Notions fondamentales du management et de l’organisation des projets, évaluation financière, outils avancés, négociation, conduite de réunion, mind mapping, analyse stratégique et fonctionnelle, méthodologie

  • CIM

    Rennes 2012 - 2013 Professional technical writing certificate

  • South Bank University, UK (London)

    London 2000 - 2001 Free student, Computing and Programming, Translation and Interpretation from/to English and Spanish

Réseau

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