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Jean-Pierre AUCONIE

CHEVILLY-LARUE

En résumé

I started at Microsoft France in 1992 as a Support Engineer for Visual Basic 1.0 for DOS and Windows.
Visual Basic was so popular at that time that MS received a huge demand of help from Visual Basic developers.VB allowed you indeed to develop very quicky Windows applications without to plunge in the famous SDK and its simplicity of utilization really boosted VB..and also my phone which was ranging all the time :-)
Then I started to support famous Windows SDK via Quick C and C++ 6.0/7.0 and then Visual C++ and its MFCs. You remember MFC ? it was the famous C++ classes framework that MS released to develop "faster" Windows applications. I think honestly that it had a good success. I really enjoyed this period.
After several years doing that, I decided to stay a Support Engineer but to focus on MTS ("Microsoft Transaction Server", our first middleware) and then COM+ (Windows 200x version of MTS) where I was an Escalation Engineer (debug bugs and submit hotfix requests to our Product Group).
I moved then during two years to SIE Team (yes I know, lot of acronyms at MS ...:-) where I spent two years travelling in Europe on my customer's sites to debug IIS, COM, COM+ issues and all types of cross-products issues.

I joined then the BizTalk area (don't try to find the link betwen COM+ and BizTalk, it was not really my initial plan to do BizTalk support in fact ;-) and I was during 6 years both an Escalation Engineer and a Technical Leader in the European Microsoft BizTalk Support team.

During this period, I learnt BizTalk and acquired strong skills to support high complexity and political issues related to BizTalk Production environments and do many Health Check reviews of our customers BizTalk platforms.

It was also a great apportunity for me to develop famous MsgBoxViewer Health Check tool (http://blogs.technet.com/b/jpierauc/ ) which allowed MS engineers but also customers to reduce drastically their investigation time in troubleshooting and optimizing a BizTalk Group.

This is a summary of my competencies:

Systems:
Windows Plateform.

Products:
COM/DCOM/COM+,MSDTC,IIS,BizTalk,SharePoint,SQL Server

Debugging and Troubleshooting Skills:
- WINDBG usage to debug Production issues.
- Low level User Mode Debugging.
- Performances troubleshooting.
- Source code review.

Development Languages :
C/C++/Windows SDK/MFCs,C#.

Tools Development:
- Stress test tools Package "StressPack"
- BizTalk "MsgBoxViewer" health check tool
- MSDTC Troubleshooting tool "CHECKDB"

Entreprises

  • Microsoft France - Ingénieur d'Escalade dans le Développement SharePoint

    maintenant Responsible to bring a fast and high quality second level of support to my peers who receive directly from our customers SharePoint Development incidents.
    My tasks consist mainly so to troubleshoot high complexity issues, identify possible bugs, submit and follow hotfix requests to our Product Group
  • Microsoft France - Ingénieur d'Escalade sur MTS/COM+/MSDTC

    maintenant Troubleshoot and debug any type of MTS/COM+ production incidents, identify bugs and submit requests for hotfix to Microsoft COM+/MSDTC Product Group

    Developpement of a Troublshooting tool to help diagnostic MSDTC problems : "CHECKDB"
  • Microsoft France - Ingénieur d'Escalade et Leader Technique sur BizTalk Server

    2004 - 2010 Provide a second level of BizTalk Support to manage critical and political incidents, and lead technically the European Microsoft BizTalk Support Team by providing mentoring to the team, develop and update known "BizTalk MsgBoxViewer" health check tool, collaborate with US BizTalk Product Group, attending Internal and external BizTalk events,etc...

    Development of famous "BizTalk MsgBoxViewer" health check tool

    BizTalk Health Check missions
  • Microsoft France - Solution Integration Engineer

    2002 - 2004 TroubleShoot, debug, and solve all types of cross products production incidents:

    - Memory leaks
    - Performance issues
    - Bottlenecks-
    - Tuning
    - Code Review
    etc..
  • Microsoft France - Ingénieur Support sur le dévelopement Windows en VBasic/ C/C++/MFCs

    1992 - 1998 Solve all type of problems related to development on Windows using Microsoft C/C++ compiler with SDK or MFCs and Visual Basic line of products

Formations

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