Head of the Atos Consulting team in Rhône Alpes (Lyon, France)
- Management
- Business development
- Offering development
My previous job :
Head of the "extended CRM" offer in France (across Consulting, Integration and Managed Services activities)
Associate Partner within the Customer Management Practice of Atos Consulting
Activities :
CRM and Social CRM Consulting
Business Development
Pre-Sales
Team management
Partner Management
Internal and external communication
Specialties :
Customer Relationship Management, Social CRM, "Customer oriented" strategy, Change Management, Business Scorecard/KPI, Datamining, ...
Mes compétences :
Business
Change Management
Customer oriented
Customer relationship
Customer Relationship Management
Datamining
KPI
Management
Microsoft CRM
Relationship
Relationship management
Scorecard
Social CRM
Strategy