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Romane ABBOU

Paris

En résumé

Student in hospitality management, I have been graduated with Vatel Paris and get a Bachelor degree in international hotel management. I aspire to expand my skills and that is why I integrated a MBA in international hotel management at ESSEC.

Thanks to Vatel I discovered a part of the hospitality industry in theory and practice with the courses alternating with Vatel restaurant and my internships: The teamwork, how to manage a team, work method.

I am highly interested in marketing and events departments. The marketing business is specially very attractive for me. I like the creative side of this department but still structured for excellent performance.
Thanks to my internships and my summer camp (as a camp counselor) I had the opportunity to organised events.
Furthermore, those experiences taught me to adapt myself to any situations and have good relations with people.

The positive aspect of my personality is my enthusiasm in meeting challenges.

Entreprises

  • Club Méditerranée - Assistant Product Manager in Marketing Department

    Paris 2016 - 2016 • Developed promotional offers of the French, Belgian and Swiss markets in relation with the yield management department, the legal department and the operational marketing teams
    • Took care of exclusive offers for partners: understanding of their needs and objectives to create offers that met their expectations
    • Analyzed financial data to prepared proposition and implemented them
    • Summarized business volume trends
    • Created a new support to analyze a monthly competition report in order to guide the marketing teams to review market trends more carefully

  • Ritz Carlton Montréal - Assistant Food & Beverage / Banqueting Director

    2015 - 2015 • Managed team of 20 employees: trained, scheduled and dealt with discipline reaction
    • Identified situations that did not meet standards in the department and coached the employees to provide the required level of service
    • Created and managed F&B costs and equipment expenses procedures
    • Prepared and facilitated training session to ensure high level quality service for staff

  • Bulgari - Intern for Sales, Marketing and Events Department

    Paris 2012 - 2013 • Organized leisure and business events for up to 250 people
    • Sent proposals to customers and followed up with them
    • Reorganized and updated the database
    • Created a booklet for VIP

  • Le Bristol - Intern for the Food and Beverage Department

    2011 - 2012 • Managed complaints and responded to all types of requests
    • Front server and hostess at the Bar and Captain at the Room Service
    • Dealt with inventory

Formations

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